If you’re not available to live chat, you can automatically collect a customer’s contact info and then continue the conversation over email when it’s more convenient for you. That’s why we’re giving you more flexibility to chat on your terms.
Sometimes, you don’t need to or can’t have a live conversation. And because it’s integrated with Shopify, you can also send products and discounts from your store directly in chat-you’re just a few taps from turning conversations into checkouts. Quickly connect Shopify Inbox with popular messaging platforms like Facebook Messenger, and-soon-Instagram. Shopify Inbox makes it easy to extend chat to wherever people shop-and you can manage it all from one place. There are so many channels for consumers to choose from-and as a business, you want to be everywhere your potential customers are. Your website’s chat isn’t the only place potential customers will reach out. If you’re an admin, you’ll be able to see a real-time count of unread messages so you know exactly when to shift your attention from back-office tasks to the customer who is browsing your store. Never worry about missing a potential sales opportunity. There are also new conversation metrics to help you easily understand how chat impacts your business, so you can better plan for growth. You can now customize your chat appearance, saved responses, availability, and more, right from your admin. Shopify Inbox streamlines how you manage customer conversations from a single place. But with so many different channels, it’s hard to keep up with all the incoming messages and create a consistent brand experience across each one. Get started with Inbox Streamline how you manage chatĬhat gives you a fast, personal way to connect with shoppers, meeting them where they are and guiding them from conversation to conversion. We’ve reimagined and simplified our messaging products so it’s even easier for you to manage customer conversations-from anywhere-and sell more over chat. That’s why we’re thrilled to introduce Shopify Inbox (formerly Ping and Shopify Chat) to help you turn browsers into buyers using the power of chat. Conversations are critical to commerce-70% of Shopify Inbox conversations are with customers making a purchasing decision.
0 kommentar(er)
